Refund policy

Placeholder. This page must be replaced with a reviewed refund policy before launch.

Failed runs

If a humanization, AI check or report fails, nothing is charged, and any reserved allowance is returned automatically.

Failed reports

If a Turnitin report can't be completed, the report is refunded to your balance.

Payments

Online checkout isn't available yet. Refunds for plans set up by our team are handled through the contact page.